Professional User FAQ
For dental professionals looking for work
By Cloud1 author76 articles
Getting Started
Learn what Cloud Dentistry is, how the platform works, and how to create your profile.
- How does Cloud Dentistry work?
- What is Cloud Dentistry?What is Cloud Dentistry?
- How do I create a profile and start working?Complete Profile & Apply to Jobs
- Do professionals have to pay to use Cloud Dentistry?Is there a fee or cost for finding work on the platform?
- How to Add the Cloud Dentistry Widget to Your PhoneDid you know that we have a phone widget? Add it to your home screen to quickly check your upcoming shifts and get notified about new messages.
- Best Practices for Temp Bookings on Cloud DentistryWhether it's your first confirmed booking or your fiftieth temp shift, here's how to show up prepared, get paid correctly, and protect your profile score.
Profile Approval & Verification
Complete your profile, upload credentials, get approved, and understand your Profile Score.
- How does my profile get approved?What's required for account approval?
- Requiring Photo IDs and Background ChecksAs of June 2025, all professionals will be required to upload a photo ID and complete a background check.
- How to Get the Background Check Badge and Attract More Job OpportunitiesCloud Dentistry now offers yearly background checks for free
- How do I upload my photo ID?Photo IDs help verify your identity and are NOT shown to offices
- How do I enter my dental license?For licensed dental professionals - hygienists, dentists, specialists
- How to Upload Certificates to Your ProfileUploading certificates to your profile - CPR, x-ray, BLS, and more
- How do I add a video to my Cloud Dentistry profile?
- New Profile Score ImprovementsHow the updated Profile Score process will help professionals
Account Updates
Update your settings, schedule, address, role, license, and manage notifications.
- How do I set or update my schedule?Schedule Changes; Update Availability
- How do I manage notifications and emails? (Professionals)Important Notifications
- License Renewal Process
- How to Add/Change Your Home AddressAdding your address impacts your radius and miles setting
- How do I change the role on my Cloud Dentistry Account?Can I change the user type/role on my account?
- What if I need to take a break or deactivate my account?Account Deletion, Deactivate, Set Profile to Private
- Can I prevent/block certain dental offices from seeing my profile?How to block an office
- Managing Your Professional Account on Cloud DentistryTaking a break, account deletion, password reset, updating your profile, and changing your contact information.
Finding Work
Browse job postings, apply for assignments, propose bookings, and use the messaging system.
- What is required to get bookings or apply to temp jobs?Once your profile is activated and approved, time to get bookings!
- How do I find work on the platform?
- Where can I find open job postings?Why can't I see any job postings?
- How to set your profile as available for permanent positionsLooking for permanent work? We now have an easy way to mark your profile!
- Can I propose a booking to an office?Propose a booking to an office
- What is the messaging system?What are messages and replying to messages
- Can I organize work assignments via the messaging system?Why It’s Important to Book Through the Platform
- What happens when I apply for a job under the Job Posts tab?Applied to Job Posting. Now What?
- How can I find Hygiene work as a Dentist on the platform?Dentist (DDS) wants to find temp hygienist positions
- Solicitation of Offices for "Consulting Services"
- How can I secure temporary bookings?Tips on securing more bookings, being the first to accept an offer from your favorite offices (auto-accept), and making sure you aren't missing requests!
Bookings & Assignments
Manage booking requests, cancellations, late arrivals, and what to do when issues arise on the job.
- How can I add my bookings to my personal calendar?Subscribing/Unsubscribing to iCalendar
- What Happens If I Arrive Late for a Booked Assignment?What happens if I arrive later than 15 or 30 minutes to a booked assignment?
- What are booking requests?What are booking requests?
- What happens when I accept a booking request?Accepting a Booking Request; Auto-Accept Feature; Secure Bookings
- What happens when I decline a booking request?Decline a booking request
- What if the office address is incorrect?Office address incorrect; office sending me to a different location
- Same-Day Bookings: Is it Possible?same day bookings
- What do the different colors on my bookings calendar mean?How do I know if I am confirmed for a temp job?
- How can I access my booking and pay history?Completed booking history, history of payments
Pay, Timesheets & Taxes
Understand how you get paid, set up direct deposit, manage timesheets, and handle tax documents.
- How can I submit a timesheet if my booking has expired or was never confirmed?Expired or Unconfirmed Booking Needs Updating
- Can Cloud Dentistry provide employment verification or pay stubs?Employment Verification as an Independent Contractor
- What is Turn Away Pay?Turn Away Pay — when it applies, how much, and how to claim it.
- How do I get paid?How do I get paid - understanding W2 vs. 1099
- How to change to W2 statusHow to select or change to W2 status
- How does Cloud Direct Pay (CDP) work?Understanding Cloud Direct Pay (CDP) for professionals
- How do I enter my bank and tax information for direct deposits?Stripe verification, Tax Settings, and Direct Deposit information.
- Is it legal to be considered a subcontractor?subcontractor legalities
- Cloud Direct Pay Timesheet FAQ'sHow do I submit a Cloud Direct Pay timesheet?
- How do I get my tax documents?Tax Forms, Tax Documents, 1099's
- Can I negotiate my rate?How do I change the hourly rate? How do I edit a booked hourly rate?
- What is Guarantee Pay?Compensation when you're sent home early from a booking that has already started.
- What is the Instant Payout Feature?How do I get paid instantly
- What should I do if I am missing a payment from a practice?What to do when a payment is late, missing, or wrong — and how to set yourself up to never have to wonder.
Student Resources
Transition from a student to a professional account, explore externships, and get ready to work after licensing.
- How Do I Register for Student Webinars on Cloud Dentistry?Free webinars for students
- Can I work while in hygiene school?If you already have a student account while in hygiene school
- I just received my dental license number after taking my state board exam - what do I do next?For students that completed their RDH program and passed state boards
- Transitioning from a Student Account to a Professional AccountHow to switch your student profile to a professional account, what's required for approval, and the benefits of upgrading.
- What is the Externship Program?Externship Program
- How do I participate in (or opt out of) the externship program?How to join or leave the externship program as a dental assistant student
- How do I enter my graduation year and board exam date for student profiles?For student profiles - needing to update board exam and graduation dates
Reviews & Perks
Leave reviews for offices, access your own reviews, and explore platform perks like ClassPass and referral bonuses.
- ClassPass x Cloud Dentistry PerkClassPass x Cloud Dentistry perk offered by Professional Success
- Referral ProgramHow can I get referral rewards, track referrals and referral payments, and share my referral link?
- How do I access my reviews?How to access your reviews and how reviews impact Profile Score
- How can I leave a review for an office after a booking?The process for reviewing an office after a completed booking
- FIGS 100 Booking Milestone Reward
Support
How to Contact the Cloud Dentistry Team!