Do I Need to Complete & Upload a Timesheet?
Timesheets are only required for payment if you have a confirmed assignment at an office that has Cloud Direct Pay (CDP) set at the payment terms. The payment terms are listed in your booking details. This means we will pay you on behalf of the office via direct deposit. For your own records, we also recommend having a timesheet completed, even if the office is paying you with a check. This can protect you in the event you are not paid correctly based on your actual hours worked.
Steps to Complete:
Print out a Timesheet Copy: Bring this to the office.
Fill Out the Timesheet: Complete the timesheet with actual hours worked and, if applicable, why an assignment ended early. All fields of the timesheet must be completed.
Sign the Timesheet: Both you and the office must sign the timesheet. The office signature is required — timesheets submitted without an office signature will not be processed for payment.
* Important Notes: Incomplete timesheets will cause a delay in payment and will not be processed until completed. Timesheets must be submitted without any alterations or modifications to avoid delays in payment or possible suspensions. A missing office signature counts as an incomplete timesheet.
Upload the Timesheet:
It is the dental professionals, not the office's, responsibility to upload a timesheet for payment.
Upload a photo of the signed timesheet to the corresponding booking. You will select Choose/Take Photo.
You can find the corresponding booking on your bookings calendar or in the “Closed/Completed” section of your “Temp Jobs” tab.
Enter/Type the actual hours worked. This will need to match the times written on your timesheet.
If hours were more than 1 hour less than the hours you were booked for, you will be asked if you want to apply for guarantee payment, or proceed with pay for hours worked. A valid reason for shortened hours is required to be eligible for guarantee payment.
Save & Submit
Common Reasons For Inability To Submit A Timesheet:
The payment terms are not Cloud Direct Pay.
This means the office is responsible for paying you. If you have selected to be paid as a W2 employee, this overrides any payment term the office had chosen.
Your direct deposit or tax information has not yet been added and verified.
Booking Request Expired (never confirmed).
You were not booked through your bookings calendar
If your booking is not confirmed in our system or on your calendar, please read here.
Common Reason for Timesheet Rejections:
Missing Office Signature
Missing/Inaccurate Assignment Information (Date, Practice Info)
Times entered upon submission do not match your timesheet
Missing Reason for Shortened Hours - This needs to be written on the space provided to be eligible for payment guarantees, including reason for late arrival, early end time, extended lunches, etc...
Illegible Written Times, Blurry Photo, Wrong Timesheet uploaded.
If your timesheet was rejected, you will see the reason within your booking, and you will receive an email letting you know. If a timesheet is rejected, make corrections or obtain a new timesheet to re-upload. If you are unable to obtain a new timesheet, you can request that the office contact our Member Services team to verify your hours for processing.
The option/button to upload your timesheet will become available after the start time of an assignment and once you have added your direct deposit/tax settings. If you do not see an option to upload your timesheet once these requirements have been met, please check that the payment terms for the booking are “Cloud Direct Pay.”
Here is a copy of the timesheet if needed.
In order to print a copy of the timesheet, please click the attachment below for a printable version.