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What happens when I accept a booking request?

Accepting a Booking Request; Auto-Accept Feature; Secure Bookings

Written by Cloud Dentistry

When you accept a booking request, the system automatically cancels all the other requests that the office has made for that booking. If there were any applications to the booking, those are also canceled. The office is now counting on you to show up on time and complete your booking.

The confirmed booking will then show in green on your Bookings Calendar & in your "Temp Jobs" tab.

Read more about different meanings of colors on your calendar here.


Best Practices


How Your Booking Score is Calculated for Booking Requests

When Office Sends a Message

Profile Score Impacted

Professional responds in 12 hours

+10 points

Professional responds in 12-48 hours

+5 points

Professional responds after 48 hours

0 points

Professional does NOT respond after 48 hours

-10 points

Important Tips:

  • Make sure your schedule is accurate

  • Make sure your notifications are turned ON so you don't miss the alert of the booking acceptance.

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