The primary aim of our messaging platform is to foster communication between users and dental offices. While we encourage the use of this system for coordinating work engagements, we strongly advise ensuring that any arrangements made are also confirmed by the dental office through an official booking. This step is crucial to guarantee your eligibility for customer support services and to secure our payment protection promise.

If an arrangement is made via the Cloud Dentistry messaging system or outside of the Cloud Dentistry platform and not documented with an official booking request, you will not be eligible for assistance in matters such as missing payment or qualifying for our payment guarantees.