Office Accounts FAQ
For dental offices looking to hire
By Cloud and 1 other2 authors56 articles
Getting Started
Creating Your Free Account and how to get the most out of the platform.
- What is Cloud Dentistry?Cloud Dentistry is a marketplace that simplifies dental staffing by providing immediate, on-demand solutions.
- Creating Your Free Office Profile and Getting It ApprovedA complete guide for dental practices joining Cloud Dentistry — from setting up your free office profile to getting it approved by our Onboarding team.
- What are the benefits of a Cloud Dentistry subscription?What is included in an office subscription
- How can we successfully hire for our open role?Steps to take to fill open positions - for both temporary and permanent hires.
- Do you have a referral program?
- Cloud Dentistry Hiring GuideA simple, effective way to fill shifts and hire the right team
Account Management
Account Settings & Updates
- How do I manage notifications and emails? (Offices)Important Notifications
- How can my staff access the Cloud Dentistry account?Creating Account Administrators
- How can I hide my office name and address on job postings in Cloud Dentistry?Privacy of Office Details
- Can I add more photos to my Office account?Attract more professionals to your job posts with compelling office photos
- Managing Your Office Account on Cloud DentistrySubscription plan changes, taking a break, account deletion, password reset, and updating practice information
Finding & Vetting Professionals
Search for dental professionals, understand profile scores, verify credentials, and manage who can see your office.
- Can I block certain dental professionals from viewing our profile or contacting us?Block a Professional from your Office; Hide Office from a professional; Hide Jobs from a professional
- How to favorite a professional
- Who are these externs and what do I do with them?
- Search Features for OfficesFinding the right professional for your office's needs
- Understanding Professionals’ Profile Score and What it Means for OfficesUnderstanding our new Profile Score system for Office accounts
- Are professionals allowed to turn down work requests that I send to them?
- Can I communicate directly with the professionals on the Cloud Dentistry network?Can I message professionals directly on Cloud Dentistry?
- How does Cloud Dentistry verify the dental professionals on its platform?Does Cloud Dentistry verify licensure information for professionals on the platform?
- Do dental professionals have background checks?
- How do I know if the dental professionals on the site are available to work at the listed times?
Booking Management
Create and manage temp bookings, handle scheduling changes, cancellations, no-shows, and booking best practices.
- How do I report a negative experience with a dental professional?How can I file a complaint?
- How do I send booking requests?How an Office Creates a Booking Request, Find A Temp,
- Why do some profs have “auto-accept” on their calendar?
- How long does it take to get a confirmed booking?
- Can professionals propose bookings directly to offices?
- What happens if the booked professional late cancels or no-shows their confirmed booking?
- What happens if I send a dental professional home early?Guarantee Payment, Booking Ending Early, Sending a Professional Home
- What happens if I cancel a booking with a dental professional?Will I be charged a fee for canceling a booking with a professional?
- What to Do If You Need to Change Booked Hours?Hours Need Changed, Day Ended Early, Late Arrival
- What do the different colors on the bookings calendar mean?Identify the different booking statuses and what they mean.
- How do I book a professional for a different hourly rate?Negotiated A Different Hourly Rate, Update Hourly Rate, Edit Booked Hourly Rate
Job Posts
Create and manage job postings, track applicants, and promote open roles to the right professionals.
Payments & Billing
Payments to Temps; Subscription Billing
Reviews
Leave and read reviews for dental professionals you've worked with.
Support
Get help from the Cloud Dentistry team
Legal and Compliance
Legal and Compliance for Subcontractors
Additional Services
Other Services Provided by Cloud Dentistry