Office Accounts FAQ
For dental offices looking to hire
By Cloud1 author57 articles
Getting Started
Creating Your Free Account and how to get the most out of the platform.
- What is Cloud Dentistry?Cloud Dentistry is a marketplace that simplifies dental staffing by providing immediate, on-demand solutions.
- Creating Your Free Office Profile and Getting It ApprovedA complete guide for dental practices joining Cloud Dentistry — from setting up your free office profile to getting it approved by our Onboarding team.
- What are the benefits of a Cloud Dentistry subscription?What does a Cloud Dentistry subscription include?
- Cloud Dentistry Hiring GuideA practical, step-by-step guide to hiring on Cloud Dentistry — from searching for candidates to booking, posting jobs, and running working interviews.
- Office Video Library: How-To & Welcome VideosWelcome to the Cloud Dentistry video library for offices. Below is every how-to and welcome video created for dental offices, organized by topic, with a link to the full help…
Account Management
Account Settings & Updates
- How do I manage notifications and emails? (Offices)Important Notifications
- How can my staff access the Cloud Dentistry account?Creating Account Administrators
- How can I hide my office name and address on job postings in Cloud Dentistry?Privacy of Office Details
- Can I add more photos to my Office account?Attract more professionals to your job posts with compelling office photos
- Managing Your Office Account on Cloud DentistrySubscription plan changes, taking a break, account deletion, password reset, and updating practice information
Finding & Vetting Professionals
Search for dental professionals, understand profile scores, verify credentials, and manage who can see your office.
- Can I block certain dental professionals from viewing our profile or contacting us?Block a Professional from your Office; Hide Office from a professional; Hide Jobs from a professional
- How to favorite a professional
- Who are these externs and what do I do with them?
- Search Features for OfficesFinding the right professional for your office's needs
- Understanding Professionals’ Profile Score and What it Means for OfficesUnderstanding our new Profile Score system for Office accounts
- Are professionals allowed to turn down work requests that I send to them?
- Can I communicate directly with the professionals on the Cloud Dentistry network?Can I message professionals directly on Cloud Dentistry?
- How does Cloud Dentistry verify the dental professionals on its platform?Does Cloud Dentistry verify licensure information for professionals on the platform?
- Do dental professionals have background checks?
- How do I know if the dental professionals on the site are available to work at the listed times?
Booking Management
Create and manage temp bookings, handle scheduling changes, cancellations, no-shows, and booking best practices.
- How do I report a negative experience with a dental professional?How can I file a complaint?
- How do I send booking requests?How an Office Creates a Booking Request, Find A Temp,
- Why do some profs have “auto-accept” on their calendar?
- How long does it take to get a confirmed booking?
- Can professionals propose bookings directly to offices?
- What happens if the booked professional late cancels or no-shows their confirmed booking?
- What happens if I send a dental professional home early?Guarantee Payment, Booking Ending Early, Sending a Professional Home
- What happens if I cancel a booking with a dental professional?Will I be charged a fee for canceling a booking with a professional?
- What to Do If You Need to Change Booked Hours?Hours Need Changed, Day Ended Early, Late Arrival
- What do the different colors on the bookings calendar mean?Identify the different booking statuses and what they mean.
- How do I book a professional for a different hourly rate?Negotiated A Different Hourly Rate, Update Hourly Rate, Edit Booked Hourly Rate
Job Posts
Create and manage job postings, track applicants, and promote open roles to the right professionals.
- How to Post a Permanent Job Posting?Hiring for Full-Time/Part-Time Positions, AI Job Posts Feature; Sharing & Promoting Your Open Perm Job
- How do I set up an interview?Scheduling Interviews - Working Interviews
- How do I know when someone applies to my job post?
- Why Aren't My Job Postings Getting Applicants?
- How much does it cost to post a job?Understanding Payment Options for Permanent Job Postings
- How do I Post a Temporary Job?Creating a public temp shift for applicants
Payments & Billing
Payments to Temps; Subscription Billing
Reviews
Leave and read reviews for dental professionals you've worked with.
Legal and Compliance
Legal and Compliance for Subcontractors
Additional Services
Other Services Provided by Cloud Dentistry
- Cloud CoachingCloud Coaching - Training Solutions, Coaching Modules, & Professional Development for your staff
- Cloud Dentistry MembershipsUnderstanding the Patient Memberships Perk for Cloud Dentistry Subscribers
- Dental Service Organizations (DSOs)Does Cloud Dentistry service DSOs?
- Do you have a referral program?