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Office Accounts FAQ
For dental offices looking to hire
How much does it cost to use Cloud Dentistry?
How do I enroll in Cloud Direct Pay (CDP)?How can an office sign up to pay professionals through Cloud Direct Pay
How do I know if I'm enrolled in Cloud Direct Pay (CDP)?Is my office signed up for Cloud Direct Pay (CDP)
How does pricing work for Cloud Direct Pay (CDP)?How much does my office pay to use Cloud Direct Pay (CDP)
How do I pay professionals?How can my office pay for the Cloud Dentistry professional for their booking
How much does it cost to post a job?Understanding job post payment
Do dental professionals have background checks?
Does Cloud Dentistry verify licensure information for professionals on the platform?
What is Cloud Dentistry?Cloud Dentistry is a marketplace that simplifies dental staffing by providing immediate, on-demand solutions.
How do I know if the dental professionals on the site are available to work at the listed times?
Does Cloud Dentistry charge placement fees if I hire someone full or part-time?
How much does it cost to send messages?
What is the Refund Policy?
How does Cloud Dentistry vet the dental professionals on its platform?
Why do some Dental Assistants show RDA and some do not?
Can I communicate directly with the professionals on the Cloud Dentistry network?
If my job post closes, does my auto-renewal stop?
Are professionals allowed to turn down work requests that I send to them?
Why Aren't My Job Postings Getting Applicants?
What to Do If You Need to Change Booked Hours?
What happens if I cancel an assignment with a dental professional?
What happens if I send a dental professional home early?
What happens if the booked professional fails to attend their confirmed assignment?
How can I leave reviews?
How can I read my reviews?
How do I pay providers?
What tax documents should I collect from the providers?
Is it legal for hygienists to be a subcontractor?
Who is responsible for Workman Comp and malpractice for 1099 profs?
Plan Cancellation Policy for OfficesUnderstanding the cancellation process for offices including prorated calculations
Plan Cancellation Policy for OfficesUnderstanding the cancellation process, including proration and fees.
Understanding Professionals’ Profile Score and What it Means for OfficesUnderstanding our new Profile Score system for Office accounts
Office account photo galleryAttract more professionals to your job posts with compelling office photos