Each professional profile is reviewed by a member of our team prior to their account going “live” on the site. Initial verification confirms that the user's listed email address and phone number are accurate.
Additional verification includes:
- Dental licensure if applicable: We verify each professional’s state dental license (when applicable), including noting the expiration date, and following up with the professional upon expiration. - Dental licenses are also verified to be in “Active” status by state, ensuring the professional is not in a disciplinary status 
- Licensed professionals with disciplinary actions in the following categories are NOT approved to use our platform: drug abuse, fraud, physical abuse/injury, and/or DUI/DWI in the last 12 months 
- Specialties that require dental license verification include hygienists, dentists, and specialists. - If a professional selects they’re a registered dental assistant (RDA) and provides proper state documentation, our team will review and verify for RDAs when applicable. 
- Dental assistants (DA) in the state of Massachusetts are required to provide a valid dental assisting license to be verified by the Cloud Dentistry team before applying for jobs. 
 
 
- Photo Identification: In lieu of dental licensures unavailable for front desk staff and dental assistants, these specialities are required to provide a photo ID (driver’s license, state ID, military ID, passport). Photo IDs aren’t visible to office profiles to protect the professional’s information. 
- Certifications: For any certifications a professional has listed on their profile, our Professional Engagement team will confirm the certifier. Examples of certifications include: BLS CPR, Infection Control, Laser, CDIPC, ACLS, N20 Administration, IV, HIPAA, OSHA, local anesthesia, and more. 

