Cloud Coaching

Cloud Coaching is your office’s one-stop training solution for dental teams, conveniently located within your Cloud Dentistry account. Our on-demand courses support professional development, foundational training, and practical skills for every role in the practice.

Courses cover topics such as OSHA, infection control, communication, front office skills, leadership, and more. Designed with dental teams in mind, Cloud Coaching helps support team growth, improve office performance, and create a culture of continuous learning — all from one central location.

Not at all! While Cloud Coaching can be a valuable part of onboarding new team members, it’s designed to support your team throughout their professional development.

Offices can use Cloud Coaching for onboarding, cross-training, compliance education, skill refreshers, leadership development, communication training, and ongoing team growth.

Your subscription includes unlimited access to our ever-growing library of training courses covering a variety of topics, roles, and skill levels.

Some courses provide more in-depth training, including select courses that are eligible for Continuing Education (CE) credit, while others are shorter, refresher-style courses designed to fit into the schedules of busy dental professionals.

New courses and resources are added regularly, so your team’s training library continues to grow throughout your subscription.

Courses are organized into learning tracks designed for different roles across the dental practice, including:

Topics range from compliance and clinical fundamentals to communication, leadership, customer service, office efficiency, and professional development.

Cloud Coaching courses are developed by experienced dental professionals, educators, and industry experts, including dentists, dental hygienists, dental assistants, front office professionals, and dental educators.

We also partner with trusted dental companies and industry professionals to bring additional educational content and expertise to the Cloud Coaching library.

Yes! Select Cloud Coaching courses are eligible for Continuing Education (CE) credit.

CE-eligible courses are clearly identified, along with the number of CE hours available. Upon successful completion of the required CE process, participants can receive their CE certificate through Cloud Dentistry’s accrediting partner, Dental Ace.

Cloud Coaching is designed to support and supplement your office’s training program. Courses cover important topics such as OSHA, HIPAA, and infection control, and select courses offer CE credit. However, training and licensing requirements may vary by state, profession, and employer, so each office is responsible for confirming the specific requirements that apply to its team.

While every course is unique, Cloud Coaching courses may include:

Course formats may vary depending on the topic and learning objectives.

Yes! Cloud Coaching is designed to give dental teams the flexibility to learn on their own schedule.

Courses are available on demand, allowing team members to complete assigned training at a pace that works for them and the office. Cloud Coaching can be easily accessed on desktops, tablets, or mobile devices, so team members can complete courses wherever it’s most convenient for them.

Yes! As long as your office maintains an active Cloud Coaching subscription, team members can revisit available training content and resources whenever they need a refresher.

Choose the plan that works best for your office:

Both plans include access for unlimited team members at your office at no additional per-user cost.

Unlimited!

Unlike many learning platforms that charge per user, Cloud Coaching allows you to add as many team members as your office needs at no additional per-user cost.

Yes! Cloud Coaching can support DSOs and multi-location dental groups.

Each office/location maintains its own subscription and setup, allowing individual locations to manage team members, course assignments, and training progress independently.

If you’re interested in implementing Cloud Coaching across multiple locations, please contact our team so we can help determine the best setup for your organization.

Yes. Office administrators can assign training based on each team member’s role and development needs, allowing you to create a more relevant learning experience for your team.

Yes. Office administrators can manage course assignments and track team members’ training progress, making it easier to see who has been assigned training and who has completed it.

Employees only have access to the permissions granted to them.

For team members who only need access to training, we recommend granting access to Cloud Coaching only. This allows them to access their training materials without providing access to unrelated office settings or information.

One common reason is that the employee’s email address may already be associated with an existing Cloud Dentistry account.

If you receive an error when adding a team member or continue experiencing issues, please contact our support team for assistance.

New courses and resources are added to Cloud Coaching regularly as we continue expanding the training library.

We welcome suggestions!

If there’s a topic you’d like to see added to Cloud Coaching, email cloudcoaching@clouddentistry.com. We’re always looking for opportunities to expand the library with training that is valuable to dental teams.

If you need assistance with Cloud Coaching, including adding team members, assigning courses, or navigating the platform, please contact us at cloudcoaching@clouddentistry.com.

To cancel your Cloud Coaching subscription, please contact our Member Services team, and they will be happy to assist you with the cancellation process.

Yes! You may cancel your Cloud Coaching subscription at any time. Your office will continue to have access to Cloud Coaching through the end of your current billing period, whether you are on a monthly or annual plan.

Cloud Coaching subscription payments are non-refundable. If you cancel, your office will continue to have access to Cloud Coaching through the end of your current billing period. This applies to both monthly and annual subscriptions.