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What to Do If You Need to Change Booked Hours?
What to Do If You Need to Change Booked Hours?
Cloud Dentistry avatar
Written by Cloud Dentistry
Updated over 2 months ago

If you need to adjust the hours for a professional you’ve already booked, please note that the existing appointment cannot be edited directly. Instead, follow these steps:

  1. Cancel the Current Assignment

    • You must cancel the existing assignment that has the incorrect hours.

  2. Create a New Appointment Request

    • After canceling, submit a new appointment request for the updated hours. The professional will need to confirm the new booking.

  3. Changes Made Within 24 Hours

    • If changes are made within 24 hours of the appointment and the professional does not agree to the revised schedule, your office may be subject to cancellation fees.

Being aware of these guidelines helps avoid unexpected fees and ensures a smooth scheduling process.

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