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Who appears in the list and what determines the order?
Who appears in the list and what determines the order?
Cloud Dentistry avatar
Written by Cloud Dentistry
Updated over a month ago

When you click on “Find Professionals,” we only show professionals who have set their travel radius to include your office’s location.

The order in which professionals are displayed is determined by several factors:

  1. Profile Score of professionals

    1. These professionals maintain a significantly high Profile Score, which is comprised of several key considerations:

      1. Profile completeness - Profile photo, photo ID, background check, background description, and more.

      2. Certifications - Confirmed certifications for their specialty and state

      3. Interactivity - Timeliness response to booking requests and messages, as well as completed booking performance

2. Whether your office has favorited a professional - These professionals will have an additional 50 points added to their score so they will display higher in your list.

Your office can easily manage ‘favorite’ professionals by clicking the heart icon on the professionals’ profile after a successful booking.

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