Each per-booking fee is as follows*:
Front office and dental assistants will be charged at $25 per booking.
Hygienists, dentists, and specialists will be charged at $40 per booking.
You can lower the price per booking by using ACH or a debit card from a US Bank as the payment method for your office.
Save money on CDP by using a Debit Card or ACH from a US Bank
Cloud Direct Pay enables offices to pay professionals through Cloud Dentistry without a markup on the hourly rate paid to the professional. To provide this service, Cloud Dentistry adds a processing fee which covers the review of the related timesheets, dispute resolution, and issues a 1099 to the professional at the end of the year.
As the popularity of this service has grown, so has the total volume of charges put through credit cards, which charge a much higher processing fee than direct withdrawals from a US Bank using CDP or a Debit Card.
As of February 15, 2024, Cloud Dentistry raised its CDP processing fee, but offers a discount that returns the price to the previous level if the office pays the CDP charges with ACH or a Debit Card.
To pay with ACH or a Debit Card:
Go to Payment Methods and add ACH or Debit Card if it not already configured
Add the new payment method for your office(s)
After the new method is assigned, any new invoices will be processed using the new method and the discount will be applied.
ACH rates per-booking fee:
Front office and dental assistants will be charged at $20 per booking.
Hygienists, dentists, and specialists will be charged at $30 per booking.
If you would like to use ACH, please go to your account and add a US Bank Account under the options for payment, then set it as the payment method for your offices.
If you have questions about the fees, contact member services directly at service@clouddentistry.com
*CDP is not available in New Jersey, California, New Hampshire, or Massachusetts.