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Cloud Direct Pay (CDP) — Office Guide

Everything your office needs to know about enrolling in, confirming, and paying through Cloud Direct Pay (CDP).

Written by Cloud Dentistry
Updated today

Cloud Direct Pay (CDP) allows your office to pay dental professionals directly through Cloud Dentistry - with no markup on the hourly rate. Cloud Dentistry handles timesheet review, dispute resolution, and issues 1099s to professionals at year-end.

*CDP is not available in New Jersey, California, New Hampshire, or Massachusetts.

How to Enroll

To enroll in Cloud Direct Pay, go to the dropdown menu, select "Billing Info," then select the Payment Terms for Temps section. On this page, you will see the option to select Cloud Direct Pay! You can also select the option to enroll upon purchasing a subscription!

How to Confirm You're Enrolled

After enrolling, a CDP badge will appear beside your office name, and "Cloud Direct Pay" will be listed under payment terms for bookings in the system.

Your Role as an Office

With Cloud Direct Pay, the professional is responsible for uploading a photo of the signed timesheet into the assignment within their account. The only action required by the office is to review the timesheet and sign in the space provided. Once a timesheet is uploaded, you will be notified. You can review the submitted timesheet to ensure accuracy. If you have concerns about a submitted timesheet, please contact our Member Services team via live chat or email.

Here is a copy of the Cloud Direct Pay timesheet. Feel free to have some of these on hand for temps as well!

Processing Fees

Cloud Direct Pay processing fee is as follows:

  • Front office and dental assistants: $25 per booking

  • Hygienists, dentists, and specialists: $40 per booking

Save with ACH or Debit Card

You can lower your processing fee by paying with ACH or a debit card from a US Bank instead of a credit card:

  • Front office and dental assistants: $20 per booking

  • Hygienists, dentists, and specialists: $30 per booking

To set up ACH or Debit Card payments:

  1. Go to Billing Info > Payment Methods and add ACH or Debit Card if not already configured.

  2. Set this method as the default, or assign to the correct location.

  3. Once assigned, all new invoices will use the new method and the discounted rate will apply automatically.

If you have questions about fees, contact Member Services at via the chat bubble (live chat) or email at service@clouddentistry.com.

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