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How does Cloud Dentistry vet the dental professionals on its platform?

Sarah Sowers avatar
Written by Sarah Sowers
Updated over 3 months ago

Each professional profile is reviewed by a member of our team prior to their account going “live” on the site. Initial verification confirms that the user's listed email address and phone number are accurate.

Additional verification includes:

  • Dental licensure if applicable: We verify each professional’s state dental license (when applicable), including noting the expiration date, and following up with the professional upon expiration.

    • Dental licenses are also verified to be in “Active” status by state, ensuring the professional is not in a disciplinary status

    • Licensed professionals with disciplinary actions in the following categories are NOT approved to use our platform: drug abuse, fraud, physical abuse/injury, and/or DUI/DWI in the last 12 months

    • Specialties that require dental license verification include hygienists, dentists, and specialists.

      • If a professional selects they’re a registered dental assistant (RDA) and provides proper state documentation, our team will review and verify for RDAs when applicable.

  • Photo Identification: In lieu of dental licensures unavailable for front desk staff and dental assistants, these specialities are required to provide a photo ID (driver’s license, state ID, military ID, passport). Photo IDs aren’t visible to office profiles to protect the professional’s information.

  • Certifications: For any certifications a professional has listed on their profile, our Professional Engagement team will confirm the certifier. Examples of certifications include: BLS CPR, Infection Control, Laser, CDIPC, ACLS, N20 Administration, IV, HIPAA, OSHA, local anesthesia, and more.

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