Auto Renewal Policy for Offices
If you have disabled auto-renewal but make a booking that extends beyond your current access period, auto-renewal will be reactivated automatically. It is your responsibility to contact us if you wish to cancel or disable auto-renewal again.
Example: If your plan was disabled on May 6th, your last day of access will be June 5th. If you have a professional booked any day after June 5th, your auto - renewal will reactivate automatically.
At the end of your term’s plan, your plan will automatically renew for a month-to-month plan at the same price. This locks in a confirmed monthly subscription without the risk of a price increase if offices cancel their plan and choose to return.
At any time prior to the end of your current plan’s term, office accounts may cancel their autorenewal and will only be billed for the remaining months of their current plan.
Example: A 6-month plan for January through June. Opting out of auto-renewal occurs in May, the plan will have one remaining payment for June and access will end after the final paid month.